Shipments and returns
La casa de las golosinas conforms to the following procedures :
Orders will be delivered between 24/48 business hours after payment is made as long as is chosen as a shipping method Seur . If the shipping method is Post could range between 4 and 7 days . ( Except on the web is established a deadline for certain items such as sponge cakes etc). These limits may be increased if any of the selected products in your order is not available . If this happens , we will contact you to resolve the request , waiting for the replacement of the article, changing it to another similar or the same amount chosen by you or refund for item not available through the same payment you have made.
For international shipments have several shipping methods :
For all Latin America international package will be sent by postal mail and delivery will take place between 15 and 20 days .
For the United States also used international parcel post but the delivery time can take up to 2 months on customs of this country .
For shipping to Europe will designate two types of transport. Urgent transport and delivery in 4 days for France, Germany , Austria , Belgium , UK, Luxembourg, Italy and Holland. And ordinary transport by Postal Mail to the other countries in Europe with delivery time of 7-15 days .
Domestic shipments within the peninsula and the Balearic Islands are through Seur services and Parcel Post for small and medium volume. Shipments to be made by post canary blue package . For large volume orders , shipments are made by means of CBL .
The customer is responsible for information regarding the ban could be some of the products shown in our store in your country. Not be returned or refund of amounts corresponding to refund customs of the product ordered due to prohibitions in the country.
If goods arrive defective customer transport, must immediately report the presence of the messenger or if it does then it will be imperative that you have reflected on the delivery note from the courier, fully accountable by the transport company . No claims last 1 week from the delivery.
The customer can change the products for others to be exposed in our shop , as long as the product is intended to change unopened and in the same condition it was sent. All costs incurred by the exchange shall be borne by the customer.
For your safety , always open the package in the presence of the carrier and record in writing the reference guide that accompanies each order, the deficiencies are.
Here you can find all kinds of candy, gum , sunflower seeds , chocolate , snacks , nuts , jelly , party favors etc. . Choose what you like and buy online , without leaving home , so easy .
Returns
No refunds . Only be accepted if a product has been sent in error, or Expired having suffered injury or damage by transporting whenever you communicate in the delivery messenger and in his presence